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Refining the prediction of user satisfaction on chat-based AI applications with unsupervised filtering of rating text inconsistencies open access

Jung, Hae Sun; Kim, Jang Hyun; Lee, Haein

ArticleIssue Date2025CitationROYAL SOCIETY OPEN SCIENCE, v.12, no.2PublisherROYAL SOC

SCOPUS

User Satisfaction Forecasting in Game-based Educational Technology through Transformer Models

Kang, Choongwon; Kim, Jang Hyun

ArticleIssue Date2025CitationProceedings of the 2025 19th International Conference on Ubiquitous Information Management and Communication, IMCOM 2025PublisherInstitute of Electrical and Electronics Engineers Inc.

SCOPUSESCI

Bibliometric Analysis on ChatGPT Research with CiteSpace open access

Nan, Dongyan; Zhao, Xiangying; Chen, Chaomei; Sun, Seungjong; Lee, Kyeo Re; Kim, Jang Hyun

ArticleIssue Date2025CitationINFORMATION, v.16, no.1PublisherMDPI

SCIESSCISCOPUS

Exploring Factors Influencing Word-of-Mouth Intentions for AI Profile Picture Generation Services: Evidence from the TAM, Self-Presentation Theory, and Perceived Risk Theory

Zhao, Xiangying; Zhang, Shunan; Sun, Seungjong; Nan, Dongyan; Kim, Jang Hyun

ArticleIssue Date2025CitationINTERNATIONAL JOURNAL OF HUMAN-COMPUTER INTERACTIONPublisherTAYLOR & FRANCIS INC

SCIESCOPUS

From corporate earnings calls to social impact: Exploring ESG signals in S&P 500 ESG index companies through transformer-based models

Lee, Haein; Kim, Jang Hyun; Jung, Hae Sun

ArticleIssue Date2025CitationJOURNAL OF CLEANER PRODUCTION, v.501PublisherELSEVIER SCI LTD

SCIESCOPUS

ESG-KIBERT: A new paradigm in ESG evaluation using NLP and industry-specific customization

Lee, Haein; Kim, Jang Hyun; Jung, Hae Sun

ArticleIssue Date2025CitationDECISION SUPPORT SYSTEMS, v.193PublisherELSEVIER

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